Emergency

In Henrys 911 Plumbing Service, you'll need to stop the flow of water fast. To do this, you need to know the location of the shutoff valve for every fixture and machine, as well as the main shutoff tap for the house, and how they operate. It may be beneficial to have drawn a map and keep it accessible for everyone you live with.

Henrys 911 Plumbing Service provides 24 hours, 7 days a week emergency service. Our live operators are there to answer your calls 24 hours a day - so you don't have to worry about leaving a message on some machine and wait to have your call returned the next day, when it’s too late.

  • If the emergency involves a specific fixture or appliance, first look for its shutoff valve and turn it clockwise to shut off the water to that fixture or appliance only.
  • The tap is usually located underneath a fixture such as a sink or a toilet, or behind a machine, such as a clothes washer, at the point where the water supply pipe (or pipes) connects to it.
  • If the problem is not with a particular fixture or appliance, or if there's no shutoff valve for the fixture or appliance, use the main shutoff valve to turn off the water supply to the entire house.
  • You'll find the main shutoff valve on the inside or outside of your house where the main water supply pipe enters.